General Questions
Where is Carpet Docs located?
We are proudly based in Murfreesboro, Tennessee, and serve the entire Middle Tennessee area. Our service area includes, but is not limited to, Murfreesboro, Franklin, Brentwood, Nashville, Shelbyville, and Smyrna.
What makes Carpet Docs different from other cleaning companies?
As a local, veteran-owned business with over seven years of experience, we are dedicated to providing exceptional service. We use eco-friendly products that are safe for your family and pets, and our fast-dry methods allow you to enjoy your clean carpets sooner. Our commitment to customer satisfaction is our top priority, and we stand by our 5-star Google rating.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all our services. You can contact us by phone or through our website to schedule an assessment of your needs.
Carpet Cleaning
How often should I have my carpets professionally cleaned?
The frequency depends on your household. For homes with no pets or children, an annual cleaning is often sufficient. For high-traffic homes, or those with pets or children, we recommend a professional cleaning every 6 to 12 months to maintain air quality and extend the life of your carpets.
What is your cleaning process?
Our process involves a thorough, multi-step approach. We begin with a pre-inspection to identify stains and high-traffic areas. We then pre-treat any problem spots and use professional-grade, eco-friendly solutions to safely loosen dirt. Finally, we use our powerful extraction system to remove dirt, allergens, and moisture, leaving your carpets clean and fresh.
Rug Cleaning
Can you clean all types of rugs?
We are experienced in cleaning a wide variety of area rugs, from synthetic to natural fibers like wool and silk. Our technicians will perform a pre-inspection to determine the best and safest cleaning method for your specific rug to ensure it is handled with the utmost care.
Do you clean rugs in my home or off-site?
We offer on-site rug cleaning services to provide convenience and efficiency. Our methods are designed to be effective in your home, and we use equipment that minimizes drying time.
Upholstery Cleaning
Can you clean my furniture upholstery?
Yes. We can clean a wide range of upholstered furniture, including sofas, loveseats, armchairs, and dining chairs. We use specialized tools and solutions to safely and effectively remove dirt, body oils, and odors, leaving your furniture looking and feeling revitalized.
Is your upholstery cleaning process safe for different fabric types?
Our technicians are trained to identify different fabric types and choose the appropriate cleaning method. We use eco-friendly products that are gentle on your furniture but tough on dirt and stains. We will always perform a pre-test on a small, inconspicuous area to ensure the best results.
Pet Odor & Stain Removal
How do you handle tough pet odors and stains?
We offer specialized pet odor and stain removal services that go beyond a standard cleaning. We use a powerful enzymatic solution that breaks down and neutralizes the odor-causing proteins found in pet urine. This process not only cleans the surface but also tackles the source of the odor that has penetrated into the carpet fibers and padding.
Can you guarantee all pet stains will be removed?
While we have a very high success rate with our specialized treatments, the success of removing a stain depends on several factors, including the type of stain, how long it has been in the carpet, and if any previous attempts were made to clean it. We will be upfront with you about what to expect during our pre-inspection.
Carpet Drying
How long does it take for carpets to dry?
Our professional equipment and fast-dry methods are designed to minimize drying time. In most cases, carpets are dry to the touch in just a few hours. We recommend using fans and keeping the home well-ventilated to speed up the process.
What should I do after my carpets are cleaned?
We recommend avoiding heavy foot traffic until the carpets are completely dry. You can walk on them with clean socks, but avoid wearing shoes. To protect your furniture and flooring, we place protective pads or blocks under legs of furniture to prevent color transfer or damage.
Commercial Carpet Cleaning
Do you offer services for businesses?
Yes, we provide comprehensive commercial carpet cleaning services for all types of businesses, including offices, retail stores, and restaurants. We understand the unique needs of a commercial environment and offer flexible scheduling to minimize disruption to your business operations.
Why is commercial carpet cleaning important?
Regular cleaning of your business's carpets helps to create a healthier environment for your employees and customers, maintain a professional image, and extend the lifespan of your flooring, protecting your investment.